The DORA (DevOps Research and Assessment) program has published annual State of DevOps reports since 2014. The 2024 report surveyed 3,000 professionals across 1,200 organizations. The four key metrics separate high performers from the rest.
Deployment frequency: Elite teams deploy multiple times per day. High performers deploy daily-weekly. Medium performers deploy weekly-monthly. Low performers deploy monthly or less. Teams in the top quartile deploy 973x more frequently than the bottom quartile — not a small gap.
Lead time for changes (commit to production): Elite under 1 hour, high 1 day to 1 week, medium 1 week to 1 month, low 1-6 months. This measures how fast new code reaches users. Long lead times mean slower feedback and larger batches of change.
Change failure rate (% of deployments causing incidents): Elite under 5%, high 5-10%, medium 10-15%, low 15-60%. High failure rates push teams toward longer change freeze windows, which reduces deployment frequency and creates a self-reinforcing trap.
MTTR (mean time to restore after an incident): Elite under 1 hour, high under 1 day, medium 1 day to 1 week, low over 1 week. MTTR measures the health of your incident response process and observability tooling.
The 2024 DORA report added a fifth metric: reliability, measured by whether services are meeting SLOs. Teams with strong reliability practices score better across all four core metrics.
Common patterns in low-maturity teams: manual deployments (fix: automate everything), deploy-time config changes (fix: shift config left), large batch releases (fix: feature flags + continuous delivery), no meaningful observability (fix: distributed tracing + structured logs + dashboards before you need them).